8) This describes the essential skills and knowledge and their level, required for this unit. Evidence must show that knowledge has been acquired of safe working practices and enterprise quality management system. All knowledge and skills detailed in this unit should be contextualised to current industry practices and technologies. KS01-PO202B Enterprise quality management system, basic Evidence shall show an understanding of enterprise quality management systems to an extent indicated by the following aspects: T1 Quality Management Systems Purpose of a Quality Management System; Quality management system documentation, including work instructions (also known as work procedures or standard operating procedures), documentation templates, forms, and records; Location of quality management system documentation and enterprise-based work instructions (including both hard-copy and electronic forms of documentation where appropriate); Enterprise-based documentation and records including forms, records, databases T2 Principles contained within the AS/NZS ISO 9001 quality management standard. Quality Assurance auditing principles, including external audits and internal audits T3 Quality management tools and techniques, including the use and interpretation of: Flow charts; Cause-and-effect diagrams; Histograms; Run charts and graphs; Check sheets. T4 Continuous improvement techniques Performance indicators; Techniques for generating improvement including quality circles, suggestion schemes, brainstorming T5 Communication in a team environment Team meeting participation techniques; Participation in ‘buddy-training’ T6 Principles of sustainable energy practice Performance indicators Using enterprise-based systems to recommend and implement workplace improvements |